Plan Your Visit

Your Initial Visit

If this is the first time visiting Etherion-Advanced Skin Care and Body Centre, please remember to arrive at least 20 minutes prior to your scheduled appointment. Before your treatment we offer a professional skin analysis and consultation. Our skin therapist will discuss your concerns with you, and attempt to educate you on all available options over a warm cup of coffee or specialty tea.

Cancellation Policy

In order to be able to keep a fair and efficient schedule we kindly ask you to attend to your appointment with-in your prearranged booking. If by any chance you’re not able to attend we ask you to give us sufficient time to make other arrangements. We respectfully ask for at least 48 hours notice, if you’re not able to do that, for whatever reason, we will examine your situation on an individual bases and assess whether a charge should be applied.

Spa Etiquette

Cellphones

Please turn your cell phone OFF before entering the spa.

Medical Conditions or Allergies

Please remember to inform the spa receptionist of any medical condition or allergic concerns before booking your service. Some services may have contraindications for who should receive them. Also, please remember to tell the technician if you are wearing contact lenses before you have a facial.

Gratuities

A 15 – 20% gratuity is customary, but you may of course leave more or less, depending on the quality of the service. Leave the tip at the reception desk when you pay your bill rather than giving it directly to the therapist following your treatment.

Communicate Your Preferences

All aspects of treatment can be modified to suit your level of comfort. Your therapist can alter the amount of light, music volume level, and room temperature in order to suit your needs.You also have the option of enjoying your treatment in silence if you so please. Simply let your spa technician know what you prefer. During a massage, let the therapist know if the pressure level is what you prefer. During body treatments or facials feel free to ask questions about the products, procedures or expectations of the service.